Shipping policy
Shipping Policy
Order Processing
At Jyots Couture, every order is carefully processed and prepared to ensure the highest standards of quality. Orders are typically processed within 1–3 business days after payment confirmation.
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Orders are processed only after successful payment verification.
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Orders placed on weekends or public holidays may be processed on the next business day.
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Customized or made-to-order products may require additional processing time.
Shipping Timeline
We strive to deliver your order as quickly and safely as possible. Delivery timelines may vary depending on the shipping destination and product availability.
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Domestic orders are generally delivered within 5–10 business days.
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Delivery timelines are estimates and may vary during peak seasons or special promotions.
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Customized products may require additional production time before dispatch.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
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Free shipping may be offered on selected products, promotions, or order values.
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Additional charges may apply for remote or special delivery locations.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email, SMS, or WhatsApp to monitor your shipment status.
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Tracking information may take up to 24 hours to become active.
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Customers can track their orders using the courier partner's tracking system.
Delivery Delays
While we make every effort to ensure timely delivery, certain circumstances may cause delays beyond our control.
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Weather conditions, natural disasters, public holidays, and transportation disruptions may affect delivery schedules.
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Delays caused by courier partners are beyond the control of Jyots Couture.
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We are not liable for delays resulting from incorrect shipping information provided by customers.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to customer unavailability or incorrect address details, the courier partner may attempt re-delivery or return the package to us.
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Customers are responsible for providing accurate shipping information.
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Additional shipping charges may apply for re-dispatching returned orders.
International Shipping
International shipping may be available for selected destinations. Delivery timelines and shipping charges may vary depending on the destination country and customs regulations.
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Customers are responsible for any applicable customs duties, taxes, or import charges.
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Customs clearance procedures may result in additional delays.
Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, please contact us immediately so we can assist you.
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Report damaged deliveries within 48 hours of receipt.
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Supporting photographs may be required for investigation.
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Resolution will be provided after verification with the courier partner.
Contact Us
For any shipping-related inquiries, please contact us:
Email: jyotsworld14@gmail.com
Phone: +91 72039 69503
Website: https://jyotscouture.com